Housing Navigator | Texarkana

Job scope:  Performs duties specific the East Texas Aging and Disabilities Resource center (ETxADRC) Housing Navigator grant which is to increase the availability of affordable, accessible, and integrated housing particularly for persons transitioning from an institutional setting to the community.

ETxADRC Housing Navigator: Performs duties activities include maintaining and inventory of independent integrated, accessible and affordable housing plus identify its availability within the ADRC Region 5, Ark-Tex nine county region; advocate for necessary changes in housing policies, practices, and procedures that will help expand housing opportunities and support the Promoting Independence Initiative and Money Follows the Person (MFP) initiatives; develops the development of affordable, accessible, and integrated housing for older adults and persons with disabilities by reviewing and responding to policies at the local levels; identify and initiate local coalitions consisting of consumers and community members that will work toward affordable , accessible integrated housing; provide reports to HHSC on the activities and accomplishments of the Housing Navigator; Support ADRCs and HHSC Relocation Contractors/Specialists on housing issues; work with housing developers regarding accessible, affordable and integrated housing issues;  Attend DADS Community Transition Team (CTT) meetings; and provide verbal and written testimony during various hearings and meetings regarding the housing needs of people with disabilities.  This position also provides information and referral to targeted populations including older adults and persons with disabilities, works with local partners and other community resources in identifying area resources, and promotes the role of the Region 5, Ark-Tex as needed by the ADRC.

ETxADRC Lead:  Support ADRC Program manager and performs management duties when manager is absent or out of office; Manages inventories and stock; Provides encouragement to team members; Assists management with hiring processes and new team member training; Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance; Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines; Ensures company brand materials and physical working spaces meet and exceed company presentation standards; Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints.


High School Diploma or GED.  Preferred bachelor's degree in a business or social work field, or housing / property experience, or experience in long-term services and supports.  

Current valid driver's license in state of residence with acceptable driving record.


Must have broad knowledge base in housing development for residents that require specialized services and supports in order to maintain housing tenure.

Must have documented successful managing and/or developing housing specifically for vulnerable populations.

Requires advanced organizational skills and ability to manage multiple tasks.

Requires advanced communication and interpersonal skills that allows the employ to professionally and effectively interact with a wide variety of stakeholders.

Functions as a team member and actively participates in continuous quality improvement activities.

Demonstrates aptitude for logical and deliberate problem solving and decision making.

Able to advocate for individuals with disabilities.

Physical requirements that are bona fide occupational qualifications essential to the performance of the job:

Moderate lifting and carrying up to a maximum of 20 pounds. Sitting for prolonged periods, walking, bending, stooping, kneeling and reaching above shoulder height. Motor skills necessary to operate essential office equipment.  Physical ability to perform SAMA and CPR/First Aid.  Ability to read and visual acuity to decipher printed information at 8 lines per inch