Veteran Community Case Manager

Job scope:  

The Community Case Manager will be assigned to the East Texas Veterans Resource Center within the Supportive Services to Veterans/Families (SSVF) program.  Duties will include completing a comprehensive Intake and Assessment to determine eligibility; conducting Coordinated Entry assessments for veterans experiencing a housing crisis;  effectively manage their caseload to ensure program participants receiving services in a timely manner; being knowledgeable of community resources, especially those resources related to rapid re-housing, homeless prevention, veteran mental health, and veteran support services; participate in the Local Homeless Coalitions within the counties of service;  develop relationships with landlords within the counties of service; conduct program outreach within the counties of service; and complete funder-required reporting.  The Community Case Manager will also  attend required trainings, including Veteran/Family Peer trainings. 

Education/licensure:

Current valid driver's license in state of residence; Bachelor's Degree in a Human Services field. 

Experience/Knowledge:

Preference given to a Veteran or family member with first degree relationship; preference given to applicant with knowledge of the VA system and veteran community resources.

Physical requirements that are bona fide occupational qualifications essential to the performance of the job:

Position has requirements to perform lifesaving activities such as CPR and SAMA techniques.