IDD Case Manager | Longview Area

MIMIMUM HIRING ANNUAL SALARY: $37,440 - $41,600 depending on education and experience

JOB TITLE: (Varies by program)

  • Home and Community-based Services (HCS) Service Coordinator
  • Personal Support Advocate
  • Qualified Intellectual Developmental Disability Professional
  • Habilitation Coordinator
  • Enhanced Community Coordinator (ECC)
  • IDD Crisis Intervention Specialist


Under direction of the Program Manager and within federal, state and local guidelines performs routine work meeting the needs of individuals with developmental disabilities. Work involves assessing and determining individual resident needs and developing appropriate programs.



(May include but not limited to the following):

  • Meets with clients to gather information and to develop the client's Person Directed Plan.
  • Identifies existing supports and services necessary to achieve the individual's desired outcomes.
  • Assists the individual and the Legally Authorized Representative to designate members of the individual's service planning team.
  • Negotiates and facilitates the array of services and supports needed to address the client's goals and desired outcomes as identified, ensuring that individuals with developmental disabilities:
    • Are supported as members of the community rather than clients of programs or consumers of services.
    • Determine their own future, with appropriate assistance from family and friends.
  • Ensure planned services and supports are implemented and appropriately documented.
  • Document all meetings and notes pertaining to consumer plans.


The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

  • Self-motivating, able to work independently in virtual office environment.
  • Strong organizational and time management skills.
  • Ability to be a strong advocate and leader, with negotiating skills to broker and enhance support services.
  • Ability to effectively communicate verbally and in writing in the English language.
  • Ability to effectively collaborate with a variety of individuals, teams, and systems.
  • Record data neatly, coherently, accurately, and objectively.
  • Follow service implementation processes designed to meet the needs of people served and funding-source requirements.
  • Emergency/Crisis Intervention skills.
  • Ability to proficiently work with computers and electronic records.



  • Bachelor's degree-  a bachelor's or advanced degree from an accredited college or university; or
  • Associate degree - an associate degree in a social, behavioral, human service, or health-related field including, psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, and criminal justice; or
  • High school diploma or a certificate recognized by a state as the equivalent of a high school diploma and: 
    • Two years of paid or unpaid experience with individuals with intellectual or developmental disabilities.

The center, at its discretion, may require additional education and experience for staff that provide service coordination.


  • Valid Driver's License


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations can be made to enable individuals with limitations to perform the essential functions.

  • Mobility, ability and stamina to sit, bend, and reach during an 8 to 10 hour day.
  • Sensory acuity sufficient to evaluate, treat, and monitor patient needs and maintains accurate records.
  • Fine motor skills sufficient to legibly document and communicate.


  • Depends on actual position. Some positions are office based while others are field based and require travel within our service area.


The work environment describe here is representative of that which the majority of employee encounter. These conditions may vary by position. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions.

  • The noise level may vary between low and mild.
  • The work environment should not experience temperature extremes (hot and cold).