Responsible for the efficient and effective oversight of the Child and Adolescent Mental Health Services, Early Childhood Intervention (ECI), STAR Program, and Parents As Teachers (PAT) Program, Children's Substance Use Programming - including, but not limited to, maintaining the quality of treatment, assuring compliance with programmatic regulatory and licensing requirements, maintaining staffing and productivity levels, ensuring customer satisfaction and cost effective service delivery, implementing continuous quality improvement initiatives, and developing and ensuring compliance with managed care contracts, State Contracts, and meeting financial and clinical requirements of the Agency. Participates as a member of the Sr. Program Operations Leadership Team. A primary focus of this position is getting relationships with school systems, education service centers and juvenile justice in all nine authority counties.
Responsibilities
Program leadership, development and direction for services within the Program Operations Division: 6 outpatient clinics, and leadership, development and direction of the Children's Behavioral Health Services (CBHS) Division including development of programs in the following areas: In-Home Therapy, Therapeutic Mentoring, Community Service Agencies, Individual and Flexible Support Services, Family Networks, School Systems/Education Service Centers and Student Assistance Programs.
Manages and supervises Program Operations Children's Division. Responsible for the overall direction, coordination, and evaluation of programs. Carries out supervisory responsibilities in accordance with the organization's policies/procedures and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Ability to define problems, collect data, establish facts, and draw valid conclusions. Adept at building effective teams and motivating others to achieve more, particularly in complex and dynamic organizations. Ability to develop collaborative relationships with the community.
Education/licensure:
Master's degree or Ph.D. or four to ten years related experience and/or training in management; or equivalent combination of education and experience. LPC or LCSW preferred. Familiarity with managed care/third party reimbursement and other regulatory/licensing requirements/procedures/accreditation requirements.
Current valid driver’s license in state of residence.
Physical requirements that are bona fide occupational qualifications essential to the performance of the job:
Mobility and ability to sit, ben and reach during an 8 to 10 hour day. Visual and auditory acuity sufficient to monitor program operation and environment of care and to maintain accurate records.