Clinical Coordinator | Tyler

Job scope:

The Clinical Coordinator, under the supervision of the Program Manager, is responsible for monitoring required documentation and insuring the timely entry of this information into current computer tracking/billing system serving as primary data entry person and/or supervises data entry. Performs complex administrative office management and program support supervising general flow of work within the office. Supervises clerical staff and makes recommendations regarding hiring and disciplinary action of clerical staff. Required to develop procedures and methods consistent with center policy and procedures for general office operations and support staff function. Maintain an organized and efficient office environment and record keeping. Collects, organizes, stores and retrieves contracts, licensure and other data relating to the administrative operations of substance abuse services. Schedules appointments and coordinates meetings as necessary. Prepares formal correspondence as requested. Understands in theory and practice billing procedures for all contract reimbursements and assist in actual billing when requested. Displays in theory and practice high degree of computer literacy to include mastery of computer applications related to word processing, spreadsheets, graphs and technical support. Maintain professional composure at all times and positively respond to all customers both internal and external. Performs complex administrative office management assisting the Program Manager and counseling staff when requested. Continuously represents the best image of Community Healthcore and supports Center goals and objects. This description of task and duties is not intended to be all inclusive and position will be expected to perform other related tasks and duties upon request.

Education/licensure: 

Must have advance secretarial office management experience in secretarial clerical activities of at least three to five years. Current valid driver's license in state of residence.

Experience/Knowledge:

Ability to communicate accurately and effectively with staff and clients. Ability to make constructive use of professional supervision. Ability to keyboard at least 45-50 WPM. High degree of computer literacy to include mastery of computer applications related to word processing, spreadsheets, graphs and technical reports. Display advanced knowledge of business English, spelling, punctuation, general math, office practices and procedures. Ability to maintain clerical records follows complex oral and written instructions, make minor decisions independently and apply to work situations. Ability to establish and maintain effective work relationships with other employees, clients and public. Knowledge of standard office machines i.e. facsimile machines, calculators, telephone equipment. Etc.