Job Scope:
Position is a key clinical member of the intensive MH outpatient program - IST Team. Coordinates the daily activities of the clinical team which consists of Qualified Mental Health Professionals and Peer Providers. Ensures that clinical care is provided to the patients served in such a way as to meet clinical need, meet physician orders, meet contractual standards, meet Medicaid standards for documentation and service provision, and programmatic fidelity. Provides and coordinates training to staff. The supervisor provides oversight of the clinical team to ensure professionalism, meets direct service time/productivity issues, and addresses unprofessional behavior within the clinical team. Coordinates with clinical services with external and internal service providers including MH outpatient and Crisis services. Establish a productive and cohesive workforce to provide excellent services to the patients served. May function as Acting Manager for Program Manager when assigned.
Education/licensure:
Current valid driver's license in state of residence. Master's Degree in Human Services that meets the Department's criteria for a QMHP and, at a minimum, has either a LPC/LCSW or LPC-Intern/LCSW-Intern status.
Experience/Knowledge:
Ability to plan,
organize and direct the work of others.
Ability to gather,
assemble, correlate and analyze facts and devise solutions to administrative
problems.
Ability to comprehend
and implement program goals, objectives and operations and to relate these to
administrative objectives and missions.
Ability to develop,
install, and evaluate administrative policies and procedures.
Ability to exercise
judgment and discretion in applying and interpreting departmental policies and
procedures.
Ability to establish and
maintain effective working relationships with other staff, administrative
personnel and officials and the public.
Must have communication
skills sufficient to create and maintain professional relationships with
staff/consumers/parents and other professionals in related agencies.
Must
maintain compliance with all standards of contractual specification, mandatory
training, safety programs, clients' rights, licensing/certifications,
educational requirements, professional/ethical conduct, and any other standards
as required of the position.
Physical requirements that are bona fide occupational qualifications essential to the performance of the job:
Mobile and able to bend
and reach during an 8-12 hour day.Must be able to adequately implement SAMA, 1st Aid
and CPR activities.
Visual/auditory
acuity sufficient to evaluate, attends to and monitor client needs.
Work endurance
sufficient to work an 8-hour day.
Hours may vary; some
weekend/after hours work required.