Program Manager II Clinical | Longview

Job scope:

  • The Program Manager II reports directly to the Program Manager III of Adult Mental Health Outpatient services.
  • The Program Manager II oversees clinical systems for the Longview Adult Outpatient Clinic.
  • The Program Manager II oversees supervision and coordination of QMHP's of Gregg, Harrison, Marion, Upshur, Rusk and Panola Counties.
  • Ensures that HHSC contracted services are provided according to HHSC contract standards.
  • Ensures that non-HHSC services are provided according to center standards.
  • Ensures that proper staffing patterns are maintained.
  • Ensures that standards are met at staff positions.
  • Promotes services in the community.
  • Coordinates with internal and external programs to meet client needs.
  • Coordinates with leadership to ensure that the adult system meets programmatic need.
  • Works with clinical staff to ensure excellent client care in both the clinic setting with the prescribers and nursing staff, as well as with the qualified mental health professionals and therapists. 

Education/licensure:

  • Current valid driver's license in state of residence.
  • Required: Degree from an accredited college or university with an approved major which meets state requirements for QMHP.
  • Required: Licensed practitioner of the healing arts (LPHA) under supervision
  • Preferred: Fully licensed practitioner of the healing arts (LPC, LMFT, LCSW.)
  • Preferred: Supervisory and budgetary experience.

Experience/Knowledge:

  • Ability to plan, organize and direct the work of others.
  • Ability to gather, assemble, correlate and analyze facts and devise solutions to administrative problems.
  • Ability to comprehend and implement program goals, objectives and operations and to relate these to administrative objectives and missions.
  • Ability to develop, install, and evaluate administrative policies and procedures.
  • Ability to exercise judgment and discretion in applying and interpreting departmental policies and procedures.
  • Ability to establish and maintain effective working relationships with other staff, administrative personnel and officials and the public. 
  • Must have communication skills sufficient to create and maintain professional relationships with staff/consumers/parents and other professionals in related agencies.
  • Must maintain compliance with all standards of contractual specification, mandatory training, safety programs, clients' rights, licensing/certifications, educational requirements, professional/ethical conduct, and any other standards as required of the position.

Physical requirements that are bona fide occupational qualifications essential to the performance of the job:

  • Ability and strength to sit, bend, and reach during an 8 to 10 hour day.
  • Able to lift a minimum of 10 pounds.
  • Sensory acuity sufficient to evaluate, treat, and monitor patient needs and maintain accurate records.
  • Fine motor skills sufficient to legibly document and communicate.